Everyday abilities, support needs and changes can be difficult to explain across caregivers and appointments.
We’re building KnownAtArrival, a voice-led app that helps people living with acquired or traumatic brain injury (ABI/TBI) and their caregivers build a detailed baseline, document changes in status, behavior or health, and share confirmed information with authorized caregivers.
Concept screens. Synthetic example. Design and features may change.
Describe everyday life.
Talk through abilities, preferences and support needs.
Document what’s different.
Guided questions help capture meaningful details, with review before saving.
Keep caregivers connected.
Share permitted updates and prepare reports for provider appointments.
The survivor’s voice, preferences and decisions stay central.
Changes & Baseline · In development
A change is easier to explain when the baseline is clear.
Intelligent conversations, shaped around the person. We’re designing KnownAtArrival to help caregivers build a fuller picture, explore what may be contributing to a change, and carry that understanding into everyday care.
01
Build a picture of what’s usual.
Intelligent, guided conversations help establish a detailed baseline across six areas of everyday functioning.
Describe what a good day and a bad day look like, and capture the routines, approaches and practical support that help make a better day. Review and confirm the details, with a typing option whenever you prefer.
Six areas of everyday life
Thinking & memory
Communication
Behavior & regulation
Movement & balance
Symptoms & fatigue
Alertness & sleep
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What’s usual for Jordan
02
Talk through what’s different.
Describe a change in status, behavior or health. Intelligent follow-up questions help fill in the details: what changed, when it began, how it compares with the baseline, and what else was happening.
Explore possible contributing factors and capture relevant context, including optional weather information, so changes and possible patterns can be reviewed over time. You review the record before saving.
What the questions explore
Everyday needs: sleep, meals and fluids.
Activity and care: physical activity and therapy.
Health context: illness, medication changes or missed doses, and hormonal context.
Surroundings: noise, light, heat and weather.
Anything unusual: events or circumstances around the change.
The record can also reflect that there is no obvious contributing factor.
We plan to notify the Primary Caregiver based on the severity of a recorded change.
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What’s changed
03
Keep the people involved informed.
Authorized caregivers will be able to see confirmed updates in real time, within the permissions set by the account owner.
Prepare reports of the survivor’s baseline and recorded changes for appointments, bringing useful information to conversations with therapists, teachers and other providers.
A shared record of what’s usual, what’s different and what helps, with the survivor’s voice at its center.
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Context to carry forward
Concept screens. Jordan is a synthetic example. Design and features may change.
Built for shared caregiving
Keep caregivers on the same page.
Every caregiver brings a different piece of the picture. We’re designing KnownAtArrival to bring those observations together, so authorized caregivers can understand what’s usual, what has changed and what helps.
Choose who has access.
The survivor, or someone authorized to act on their behalf, will manage caregiver access. The account owner chooses who may view or update information, guided by the survivor’s choices and preferences.
Keep useful information moving.
Authorized caregivers will be able to see confirmed updates in real time and prepare reports of the survivor’s baseline and recorded changes for appointments, using information they have permission to access.
Keep the survivor’s decisions central.
Sharing information helps people coordinate support. Permission to access that information does not itself give someone authority to make care decisions.
Our story
Built from the realities of caregiving.
My family’s experience supporting a loved one after brain injury showed me how difficult it can be to explain everyday functioning, recognize meaningful changes and carry that understanding from one conversation to the next.
I started KnownAtArrival to help make that picture easier to capture and share, including the everyday details that help others understand the person and how to support them.
Changes & Baseline is our starting point. We’re building toward a broader vision: helping important personal context stay with someone across everyday care, appointments and unexpected situations.
Get product and development updates as we build KnownAtArrival’s Changes & Baseline.
Start with your email address. Verify your email, then review and save your preferences. You can add an optional first name and choose to hear when caregiver beta applications open.
Joining keeps you informed. Product access and beta applications will be separate steps.
Join the interest list
Get occasional product and development updates. Confirm your email before receiving updates. Joining does not create a product account.
It is in development. This page describes what we’re building. The interest list is a way to follow our progress; testing opportunities will depend on product readiness.
Who are you building it for?
Our first focus is people actively supporting someone with acquired or traumatic brain injury, including family members, friends and other caregivers. The survivor’s voice, preferences and decisions remain central.
How will the intelligent conversations help?
We’re designing conversations that use your answers to guide relevant follow-up questions. They will help build a detailed baseline, capture what good and bad days look like and what helps, and document changes with possible contributing factors. People with the required permissions will review and confirm information before it becomes part of the shared record.
Can I type instead of speaking?
Yes. A typing option is planned alongside voice-led conversations, so you can use the approach that works for you.
Who will manage access to the information?
The survivor, or someone authorized to act on their behalf, will manage caregiver access. Each caregiver will be limited to the information they have permission to view or update.
Does joining the interest list give me beta access?
No. Joining does not create a product account, submit a beta application or guarantee selection. You can choose notifications when caregiver beta applications open; applying will be a separate step.
